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Hi there


Nice to meet you!

PIcture of Lucy

I'm Lucy, and I'm a physiotherapist turned UX Designer based in Melbourne. My unique perspective in UX Design comes from collaborating with diverse healthcare professionals and patients, fostering skills like empathy, analytical thinking, and problem-solving. My passion for psychology, research, and design ultimately inspired me to pursue a career in UX Design.

With a background working in the health industry, creative agencies, and start-up environments, I'm a highly adaptable and quick learner. In my role, I work closely with stakeholders and clients to optimise user experiences and digital design. I've conducted user research, created intuitive information architectures, developed wireframes and prototypes, and conducted usability testing to ensure that digital products and interfaces not only meet user expectations, but also drive positive outcomes and conversions.

My approach to design is to always place the end user at the centre of every decision, to be empathetic, thoughtful, inclusive, and meaningful. With a go-getter attitude and curious mind, I am always trying to learn new things that can allow me to create solutions that have a positive impact on the human experience. 


User Experience Design Immersive

General Assembly


Business Analyst Short Course



Doctor of Physiotherapy

University of Melbourne




Professional Experience

UX/UI Designer & Digital Strategist, Red Yolk Agency

Jun 2023 - current

UX/UI Designer, Heidi Health

Oct 2023 - Mar 2024

UX/UI Designer, Piccolo Vicolo

Oct 2023 - Mar 2024

UX Researcher, Convincely

Sep 2023 - Nov 2023

UX Designer, Therapy Connect

Apr 2023 - May 2023

Research Assistant, Austin Health

Aug 2021 - Sep 2021

Life outside of work

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